MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I usually will continue to deliver the mail as long as the mail can be sheltered from the rain and other elements and hope that the customer will fix the mailbox in a reasonable amount of time. Some letter carriers will not deliver the mail to a mailbox that has fallen to the ground or is broken in some way. I suppose that is their option. If the mail isn't being delivered, it is likely being held at the PO for a certain amt of time (I don't know how long). You can probably go and pick it up there as long as you present identification that matches your address and if the clerk can find the mail that is being held.
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I don't know of any rules of what the recipient of errantly delivered mail is required to do. Ethically it would be correct to put it in the outgoing mail to be (hopefully) delivered correctly the next time. Since it seems you probably don't speak with your neighbor, my suggestion would be to call the delivery supervisor at your PO and explain the problem. I don't know that there is much that can be done about except for an alert to be given to your letter carrier to be more careful with mail for your address. We shouldn't be misdelivering mail with any great frequency, but I know it is a problem in some areas or with some personnel.
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I am not sure. If the letter carrier is using a postal delivery vehicle like a 2-ton truck or LLV (long-life vehicle), they will usually deliver a parcel before or after they deliver the mail and smaller parcels on that street or area. If they are a foot carrier with a walk-out route that means they don't drive a delivery vehicle and another postal employee, usually a Parcel Post carrier, would deliver the large parcel separately. Thanks for your question.
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In most apartments, just like houses, mail is delivered 6 days week (every day except Sundays and Holidays). If there is outgoing mail, it should be taken at that same time. Many apartment cluster boxes have a slot for outgoing mail. If not, the mail should be deposited in a blue collection box which are at the Post Office or in the street in various locations. With regards to asking a mail lady to sell you stamps, you can ask but we aren't required to carry stamps as city letter carriers. I carry a few with that I purchase with my own money and will put them on envelopes if someone has short-paid the postage or if they need a stamp. Sometimes I'll ask them for the money, sometimes I won't. The whole scenario doesn't happen too often. I am a stickler for the proper postage being affixed to mail so I sometimes I won't accept a letter with insufficient postage and leave a note or write on the envelope that add'l postage is required.
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I am not sure how the global express guaranteed product works. I am not sure if there is a database that the USPS uses to know this. The transportation and delivery is provided by FedEx Express so it's possible they also know that the address was wrong. Hopefully you will get the document back, but I'm not sure that you qualify for a refund. That information can be find on the website about.usps.com and do a search for money-back guarantee for GXG.
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I don't know if they can do that, but I would do it if it weren't clearly posted on the house or on the mailbox. This is important so that the letter carrier can deliver the mail properly. I am very big on communication so that anybody can fill in on any route and deliver the mail properly. As far as marking the house number on the outside of the mailbox, I don't know that it is necessary. A sticker on the inside lid or inside the box that clearly states a house number should be fine.
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When a route goes up for bid due to a vacancy, it is usually first offered in the office or city (if there are multiple stations combined into one bidding unit). If nobody bids that assignment and there are no unassigned regular letter carriers in the bidding unit, the assignment might be posted as available through the eReassign system. This is the way that letter carriers can move between districts.
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